Questions we get every week

It depends on what broke. A spring, a cable, an opener motor and a bent track are all different jobs, and the door itself changes the price: a heavy insulated double door costs more to work on than a light single. We quote the job before we start, over the phone for the common ones and in person for anything complicated, and the number we give you is the number on the invoice.

Most repair calls are seen the same day or the next morning, and our Saturday hours catch the Friday-night breakdowns. If your car is trapped or the door will not close, say so when you call, because those jump the line. Planned work like new doors is scheduled around your calendar instead.

Both, in almost every case. Springs are installed as a pair and wear as a pair, so when one lets go, the other is weeks to months behind it. Replacing both in one visit costs less than two separate calls, and it keeps the door balanced, which is the part that matters for safety.

The visit itself is usually a few hours, door out and door in, old one hauled away. What takes longer is the ordering: stock doors can be in within days, while a specific color, window layout or insulation package can take a few weeks. We tell you the real lead time when we quote it, not after you have committed.

We install LiftMaster openers, including the quiet Wi-Fi models with built-in cameras, and we hang doors from Haas and General. We also service the brands already on your house, whatever they are, because most repairs do not care who made the door.

We are based in Hopedale and cover Milford, Bellingham, Franklin, Medway, Medfield, Hopkinton, Westwood, Needham, Wellesley and Mansfield day in and day out. If you are just outside those, call anyway, because the honest answer is usually still yes.

Yes. Sectional doors, overhead doors and opener systems for businesses, storage facilities, shops and new construction. We know a stuck door is money lost for a business, so commercial repairs get worked in fast, and we quote planned replacements around your operating hours.

Do not force it, and do not keep running the opener, because a door that is off its track or on a broken cable can come down crooked and do real damage. Check that the two little photo-eye sensors near the floor are both lit and facing each other first. If that is not it, call us and we will get the door closed and secured, the same day in most cases.